Frequently Asked Questions
All About Honey
Geohoney has issued a world's largest online encyclopedia about honey and bees for example:
Honey types , bee types , queen bees types , flowers, hives , bee products , trees and plants that attract bees the most , benefits of honey , terminologies and glossaries and ten of thousands of information and infographs just to help people to know more about this holy insect , THE BEE
Go to home page and click honey encyclopedia or just click here
Click on sign-in/register option.
Need to fill-out some necessary details: First Name, Last Name, Email Address, Registered Mobile Number (select country from the drop-down).
Create 6 characters passwords (can be alphabetic, numeric or both).
Put a check to accept Geohoney's terms & conditions of use.
You’ll receive a confirmation email after registration is complete.
No, all the details are required while filling the simple registration form, you don’t need to worry as we follow strict guidelines for customer data security on our database.
You can choose any one of them or can mix it by keeping the first alphabet in uppercase then rest in lower case.
It varies depending on the city of destination
check you shipping summary details upon proceed to check out
No Worries our shipping, Cargo and Courier Rates are world class , fast and affordable
We generally procure and ship the items within the specified time on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:
- Quantity of the product
- Current availability of product with the seller
- Destination to which you want the order shipped.
but we surely promise to get it in 2-6 working days for any retail order all over the world
There are no hidden charges when you make a purchase on Geohoney. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on clients location of shipment.
it should also be mentioned to check with your card issuing bank just in case you were slightely charged a bit more than those highlited in your final invoice issued by us.
Yes, it's necessary to create a GeoHoney account to shop. Buying as a logged-in user is fast, convenient and provides extra security. You'll get a personalized shopping experience including discounts and quicker check-out.
we still though have quicker method to sign in as guest but you will lose several feauters to know more about your orders
Yes Of Course, We deliver in Emirates and internationally
Products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available now. However, you can use the 'Notify Me' feature to be informed about the product's availability in the future.
Cancellation & Returns
You can raise a request to return your items with these simple steps:
1. Log into your GeoHoney account.
2. Go to “My Orders”.
3. Click on 'Return' against the product you wish to return.
4. Fill in details and raise a request.
5. Once you raise a request, you'll get an email and SMS confirmation.
6. The item will be picked up after which you will get a replacement or refund.
7. You can track the status instantly from the 'My Orders' section of your Geohoney account.
Refunds are given when:
- No Replacement Done
- Dispute has been ruled in your favor and withing 3 working days of delivery only
- Refunds get allowed on certain categories in certain conditions
Please check the Returns Policy page for more details.
Bulk & Wholesale Shopping
Yes minimum order quantity is 100 KG and maximum is 1 million Ton (1 Ton = 1000KG)
Timeframe for bulk orders is 1-6 weeks depending on availability and paperwork selected.